Privacy Policy
This privacy policy describes how Shakti Suraksha Services ("we", "us", or "our") collects, uses, and protects information when you use our site or our online platform. We are committed to protecting your privacy in accordance with applicable data protection laws.
Information We Collect
We may collect personal information that you provide to us directly when you interact with our site, request information about our services (Personal Security Officers, Executive Protection, Residential Security, Corporate Security, Event Security Management, Security Consulting, Personal Assistance Services, Discreet Surveillance), or communicate with us. This information may include your name, contact details (such as address and potentially phone number if provided in initial contact forms), and any other information you choose to provide related to your inquiry or service request.
We may also collect non-personal information automatically as you navigate through our site. This may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To respond to your inquiries and fulfill your requests for information about our security and assistance services.
- To communicate with you, including sending updates or information related to our services, where you have requested it or where we have a legitimate interest.
- To improve our site and services.
- To comply with legal obligations and protect our rights and interests.
We process your personal information based on lawful grounds, such as your consent, the necessity to perform a contract with you or take steps at your request before entering a contract, compliance with a legal obligation, or our legitimate interests (provided these interests are not overridden by your data protection rights).
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analysis, and communication services. These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
We may also disclose your information if required to do so by law, in response to a legal process, or to protect the rights, property, or safety of Shakti Suraksha Services, our clients, or others. In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include the right to access, rectify, erase, restrict the processing of, object to the processing of, or receive your personal information in a portable format. You may also have the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your information (or to exercise any of your other rights).
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our site, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than your country. We take steps to ensure that any such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:
Shakti Suraksha Services
24 Gandhi Nagar 1st Street, Ground Floor, Chennai, Tamil Nadu, 600020, India.